Frequently Asked Questions

Payment Methods and Protected Purchase

We accept a wide range of payment methods to suit your needs. You can pay with credit or debit cards, including Visa, Mastercard and American Express. We also accept payments in PayPal.

The security of your transactions is our priority. We use cutting-edge technology, including Shopify's advanced fraud detection tools, to ensure your online payments are protected. Our payment verification process is rigorous and efficient, helping us prevent any attempted fraud and ensuring that your transactions are safe and secure. You can trust us to provide you with a worry-free shopping experience. Your safety is our responsibility!"

We understand the importance of the security of payment information. That's why we've implemented rigorous security measures to protect your data. Our website features advanced encryption technology and is backed by Shopify's robust security features, ensuring that your payment information is protected at all times. You can trust us to keep your data safe and secure while you shop online. 

Shopping In Steel Decorations

all our orders are taken into account  by our designers for their preparation and subsequent delivery to be cut by our cnc plasma machine to be welded  and detailed, painted and packaged for later shipment. we recommend contacting us to help whit your order.

once you select and order your product, we will send you a confirmation email where you can track the status of your order and the shipping infomation.

We will send you an update to your product after the completion of each stage.

all of our products are covered in a protective anti-rust coating that protects them from rain and huminity, preventing your paint from fading. the material is high of resistance and each product is welded to prevent breakage or separation, so extreme care is not necessary more than basic cleaning care.

It is possible to negotiate prices and shipments in majority orders, only applicable in orders greater than 10 units.
We invite you to contact us through our email to reach a mutual agreement.

Due to our production process, it is not possible for us to cancel or change your product, however we invite you to contact us by email to reach a solution.

Shipping time

Each order is developed in a personalized way and its arrival and finish may vary. Depending on your requirements, size, quantity, specifications and adjustments. Usually our process is MANUFACTURING = 24Hrs SHIPPING = 1-5 Days (Depending on the custom location and type of shipping)

Shipping is not free since it is quoted individually on each order taken on account, subject to your shipping location and the type of order; size, quantity, material.

Only on purchases over $119 our products have free shipping.